Shipping Policy

** Update on shipping costs **

Due to recent complications in sea freight transportation along with the upcoming holiday season, the costs for importing our products have increased dramatically.

Below is the current rates for shipping when ordering with us: 

United States → $4.99

Everywhere else → $5.95

📦 Order Processing Time

  • 2-5 Business Days

(This is the amount of time it takes for us to process your order and provide you with a tracking number). 

✈️ Delivery Time

  • United States → 7-12+ Business Days
  • Canada → 8-15+ Business Days
  • United Kingdom → 8-15+ Business Days
  • Australia → 8-15+ Business Days
  • Rest of the world → 15-45+ Business Days (varies by country)

 

Please understand that the expected time frames above can vary due to unforeseen circumstances that may arise as a result of COVID-19. All postal companies have specific procedures to ensure the safety of their employees which can cause a delay in the transportation of your package.

Update:

  • Hawaii/Alaska may take anywhere between 20-45+ Business Days for delivery due to limited availability in transportation to remote destinations.

 

Rest assured that our support agents are available 24/7 to keep you updated on the status of your order at all times:

info@pillowave.com